april, 2021

wed21apr2:30 pm3:00 pmLeveraging conversational AI to expand reach and further our missionby American Red Cross2:30 pm - 3:00 pm(GMT+02:00) View in my timeType:Keynote speechLanguage:English


(Wednesday) 2:30 pm - 3:00 pm(GMT+02:00) View in my time

Event Details

Through conversational AI, the American Red Cross is engaging our community through more channels and expanding our use of emerging technologies. We are able to reach a new audience — getting critical information to those who need help and providing opportunities to those who would like to give help. The Innovation Team at the American Red Cross has developed a suite of chat bots and voice skills, on both Amazon Alexa and Google Assistant, to further our mission in a variety of areas including disaster response, blood donation, and first aid training.


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